Monitor inbound and outbound data
to ensure that it is successfully sent and received.
EMS can take corrective action to address any issues.
Monitor the translation process
for inbound and outbound data. EMS can take corrective action
to address issues that can be resolved within the EDI application.
EMS will work with your Customer Service and Accounting Departments
for issues that need to be resolved by them or within your ERP.
Manage automated processes and reporting
within the EDI application. EMS proactively identifies best
practices and can implement additional automation to make you
and EMS more efficient.
Monitor the hand off and processing
of files to and from your ERP and take appropriate corrective
action when necessary. You remain in control of any corrective
action that needs to take place within your ERP application.
Apply patches to keep your Radley
applications up to date.
New trading partners
Monitor new trading partners during
go-live to ensure a smooth transition.
Reports and Meetings
Radley EMS experts can participate
in planning and status meetings related to EDI as needed.
Maintain a journal and provide
status reports as needed. The EMS journal documents problems,
issues, significant events and hours used to allow you to track
and review activity from week to week.
With Radley’s EDI Managed Services you
• Eliminate the expense of hiring and
training full time EDI staff
• Take advantage of Radley’s Industry and Product expertise
• Receive timely responses to critical and day-to-day issues
Find out more about EDI Managed Services.